Frequently Asked Questions – Ethiopian Coffee Importer
1. About Our Coffee
What types of Ethiopian coffee do you import?
We import premium Ethiopian green coffee beans from top-growing regions, including:
- Yirgacheffe: Floral, citrusy, and tea-like.
- Sidamo: Bright acidity with wine-like flavors.
- Limu: Balanced, with mild citrus notes.
- Harrar: Bold, fruity, and chocolatey.
Are your coffee beans certified organic or Fair Trade?
Yes! Many of our beans are organic and Fair Trade certified, ensuring sustainable farming and ethical sourcing.
Do you offer both green (unroasted) and roasted coffee beans?
We primarily import green coffee beans, but roasted coffee is available upon request.
2. Ordering & Pricing
What is the minimum order quantity (MOQ)?
Small orders start from one 60kg bag, while bulk and wholesale orders can range from pallets to full container loads.
Do you provide coffee samples before placing a bulk order?
Yes! We offer sample shipments so you can evaluate our quality before committing to larger orders.
What are your payment terms and accepted methods?
We accept bank transfers, credit cards, and other secure payment options. Payment terms can be discussed for bulk and recurring orders.
3. Logistics & Shipping
What shipping methods do you offer?
We offer multiple shipping options based on your order size and urgency:
- Air Freight (5-10 days): Faster delivery for small-to-medium orders.
- Sea Freight (4-6 weeks): Cost-effective for large bulk shipments.
- Courier Services (3-7 days): For samples and small shipments.
Do you ship to both the USA and Canada?
Yes! We import Ethiopian coffee to both the USA and Canada, ensuring seamless delivery across North America.
How do you ensure freshness during shipping?
We use GrainPro™ ultra-hermetic protective bags, which prevent moisture, mold, and insect contamination, while maintaining flavor, aroma, and color for long-term storage.
Can I track my shipment?
Yes! We provide tracking details for all shipments, whether by air, sea, or courier.
4. Customs & Import Regulations
Are there any import duties or taxes on coffee shipments?
USA: Coffee imports are generally duty-free but require FDA prior notice.
Canada: Most coffee imports are duty-free, though shipments may be inspected by the CFIA.
Canada: Most coffee imports are duty-free, though shipments may be inspected by the CFIA.
Do you handle customs clearance for shipments?
Yes! We work with licensed customs brokers to streamline clearance, paperwork, and compliance.
What documents are required for importing coffee?
Standard documents include:
- Invoice & Packing List
- Bill of Lading (BOL) or Airway Bill
- FDA Prior Notice (for USA imports)
- CFIA Compliance (for Canada, if required)
5. Processing & Quality Control
What processing methods do your coffee beans undergo?
We offer several processing methods:
- Washed (Fully Washed): Provides clean, bright acidity.
- Natural (Dry Processed): Offers fruity and bold flavors.
- Honey Processed: Delivers balanced sweetness and body.
Can I request specific coffee processing methods?
Yes! You can custom order Ethiopian coffee beans processed as washed, natural, or honey-processed based on your preferences.
Do you provide certifications for organic and Fair Trade coffee?
Yes, we can provide organic certification, Fair Trade compliance, and quality assurance reports upon request.
6. Packaging & Storage
What packaging options do you offer?
We offer a range of packaging solutions:
- 60kg jute bags (standard for green coffee).
- 10-20kg vacuum-sealed bags (for specialty orders).
- Custom/private label packaging (available upon request).
Do you provide private-label or white-label coffee solutions?
Yes, we offer custom branding, private labeling, and packaging solutions for roasters, coffee shops, and retailers.
What are the best storage conditions for green coffee after delivery?
To maintain coffee quality, store green coffee in a cool, dry place (60-70°F, 50-60% humidity), away from direct sunlight and moisture, preferably in hermetic or vacuum-sealed bags.
7. Business Partnerships & Ongoing Supply
Can I set up a long-term supply contract?
Yes! We offer custom contracts for ongoing coffee supply to roasters, distributors, and wholesalers.
Do you provide warehousing and storage solutions in the USA and Canada?
Yes, we provide warehousing services for bulk orders that require delayed distribution or local storage.
How can I place an order or get more information?
You can reach out to us via:
📧 Email: info@Coffee-Ethiopian.com
🌍 Website Contact Form: [https://coffee-ethiopian.com/]
☕ Partner with us today and experience the finest Ethiopian coffee with a trusted importer!
Get In Touch
Our Coffee Farmer is independently owned and operated in Ethiopia. We control every part of the fulfillment process, from roast to post. As a result, we offer the affordability, variety, and efficiency
Contact Detail
Mailing Address
1920 Spring Mist Terrace Lawrenceville Ga
Phone
716-464-0768
info@coffee-Ethiopia.com
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